Red Hat Bugzilla – Bug 223205
Evolution - Lost connection to Evolution Exchange backend process
Last modified: 2007-11-30 17:11:53 EST
Description of problem: Version-Release number of selected component (if applicable): 2.8.2.1 How reproducible: Every time Steps to Reproduce: 1. Open Evolution 2. Nothing else AFAIK 3. Actual results: I get a message "Lost connection to Evolution Exchange backend process" and I can't get new mail, read, delete them... nothing. Client doesn't crash but just sits there useless. Expected results: Get new mail, be able to read, reply and delete them. Additional info: Please check also this bug: http://bugzilla.gnome.org/show_bug.cgi?id=364463 This happened after I used pup to get all new upgrades, including Evolution and evolution-connector 2.8.2.1. Before the upgrade everything worked perfectly! Come on guys, please test the releases more carefully! Each second update release introduces show-stopping bug! Thank you for your hard work but please pay more attention to testing releases before releasing them. Every time I see Evolution upgrade I dread and a thought comes to my mind: "What have they broken now?" :(
*** Bug 223206 has been marked as a duplicate of this bug. ***
I tried downgrading to 2.8.1.1 but I still get the same error! Can you please look into this. Maby is some dependency that is causing this error?!? # rpm -e evolution-connector # rpm -e evolution --nodeps # rpm -ivh evolution-2.8.1.1-3.fc6.i386.rpm # rpm -ivh evolution-connector-2.8.1-1.fc6.i386.rpm and still the same error message pops-up, even after a reboot.
Ok, now I have another situation; I installed a new clean Fedora Core 6 on new laptop, and did an "yum update" so evolution also got updated to latest 2.8.2.1 version. I don't have this bug on a new Fedora installation, but I still have it on my work laptop that has been gradually updated and also has evolution 2.8.2.1 version. Do you have any idea what could be causing these problems on my old fedora machine? Can you give me some pointers into what libraries I should pay attention... any help is appreciated. Thank you in advance.
I developed this error last night (2007.01.30), after updating fetchmail. Evolution and evolution-connector were not updated (I think). I will collect version numbers later today.
Can you please tell us what versions are you using. Did downgrading fetchmail help?
This problem has started occurring for me upon installing evolution-connector-2.8.3-1.fc6 and evolution-2.8.3. (I installed about a week's worth of updates on Saturday, the 17th.) I'm using FC6.x86_64, fully updated. The system hangs on trying to fetch my email, eventually giving the message "Lost connection to Evolution Exchange backend process". If I try to close Evolution, it hangs for long enough that I kill the processes from the command line. There may be something weird with an appointment of the calendar getting involved in this, as once it crashed and opened Bug Buddy for the calendar component. I'm afraid I didn't send the details on that in, and I am now having it die without reaching that point...
Hmmm. As soon as I posted this, I tried opening Evolution again. The "Outlook" folders were marked unexpanded, as it was unable to expand them the last time. Hitting Send/Receive managed to get my mail sent out and to receive my mail into the local files. (I have a rule that moves everything to local mbox files, as our server administrators do not allow us to keep large amounts of mail on the Exchange server.) It is certainly less convenient this way, as I can't see if something's coming by looking at the Inbox on the Exchange server, but it does seem to work, more or less. Keeping my fingers crossed...
Just to update... The behavior is inconsistent now. I can occasionally get things down by using Send & Receive, but then this stops working, or I get a crash linked to the Calendar application (which I can't send in, since evolution doesn't use the Gnome error system). Right now I got "Lost connection" from the beginning.
I seem to have resolved the problem by downgrading (rpm --oldpackage -Uvh) to 2.8.0. I'll have to block yum from updating this until this issue can be resolved...
Sorry to be "pushy", but is it safe to update evolution-connector yet?
I update with no problem now. Knock, knock on wood :)
Is the problem still present in Fedora 8 Test 2 or later?
I don't know - I only know that I haven't experienced it with Fedora 7 nor with Fedora 8 test 2. But I get an new and also nasty bug which prevents me from using Fedora 8 test 2 with exchange: https://bugzilla.redhat.com/show_bug.cgi?id=296671
Thanks for responding. I'm closing this bug but feel free to reopen it if the problem crops up again.