Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 54913

Summary:

Unable to print with EPSON Stylus COLOR 800

Product:

[Retired] Red Hat Linux

Reporter:

Need Real Name <fenris02>

Component:

LPRng

Assignee:

Tim Waugh <twaugh>

Status:

CLOSED ERRATA

QA Contact:

Brock Organ <borgan>

Severity:

medium

Docs Contact:

Priority:

medium

Version:

7.2

CC:

john-rh, mike, olivier.baudron, wjamros

Target Milestone:

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Target Release:

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Hardware:

i586

OS:

Linux

Whiteboard:

Fixed In Version:

Doc Type:

Bug Fix

Doc Text:

Story Points:

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Clone Of:

Environment:

Last Closed:

2002-01-10 13:45:49 UTC

Type:

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Regression:

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Mount Type:

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Documentation:

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CRM:

Verified Versions:

Category:

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oVirt Team:

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RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

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Target Upstream Version:

Embargoed:

Attachments:

Description	Flags
status file with error messages	none
dmesg output	none
Printer file generated for Epson 980 in /var/spool/lpd/lp	none
Printer file generated for Epson 980 in /var/spool/lpd/lp	none
file generated in /var/spool/lpd/lp for Epson 980	none

Description Need Real Name 2001-10-23 05:01:43 UTC

From Bugzilla Helper:
User-Agent: Mozilla/4.77 [en] (X11; U; Linux 2.4.10-ac12 i686)

Description of problem:
Unable to print with an Epson Stylus Color/800 printer.

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1. Try to print anything.  "lpr .bashrc" reproduces bug.
2. Shutdown lpd, "cat .bashrc > /dev/lp0" prints ok.
3. Restart lpd, "lpr .bashrc" fails to print.
	

Actual Results:  status.mq reports "Unknown option: d" and lpdomatic exits
shortly after with an error.

Expected Results:  Print

Additional info:

I'll attach a dmesg output and the status.mq file so you can see that the
printer is detected (autoprobe) and the actual errors generated from
lpdomatic.

/proc/sys/dev/parport/parport0/autoprobe reports:
CLASS:PRINTER;
MODEL:Stylus COLOR 800;
MANUFACTURER:EPSON;
COMMAND SET:ESCPL2,PRPXL24,BDC;

Comment 1 Need Real Name 2001-10-23 05:03:44 UTC

Created attachment 34681 [details]
status file with error messages

Comment 2 Need Real Name 2001-10-23 05:05:47 UTC

Created attachment 34682 [details]
dmesg output

Comment 3 Need Real Name 2001-10-25 03:11:15 UTC

Upgraded to foomatic-1.1-0.20011018.1 + ghostscript-6.51-16 + Omni-0.5.0-3 +
printconf-0.3.52-1 and added all current rh72 updates; Tried again to print
after restarting lpd ...

Still ends with "JREMOVE" error.

Comment 4 Walt Jamros 2001-10-25 22:29:09 UTC

Same error with Epson 880 (stp driver). Prints "**** Unable to open the initial
device, quitting."  Changed driver (using printconf-gui) to stcolor (listed
under Epson 800) and was able to print the Redhat postscript test page. The
problem seems to be with the stp driver.

Comment 5 Olivier Baudron 2001-10-25 23:03:21 UTC

I also have an Epson Stylus Color 800, and it works fine.
My config is:

LPRng-3.7.4-28
Omni-0.5.0-3
Omni-foomatic-0.5.0-3
foomatic-1.1-0.20011018.1
ghostscript-6.51-16
ghostscript-fonts-5.50-4
gnome-print-0.29-6

All of these are the latest rawhide version.

Comment 6 Olivier Baudron 2001-10-25 23:05:25 UTC

I forgot to mention that I am using the stp driver.

Comment 7 Need Real Name 2001-10-26 01:09:36 UTC

I was trying to use the stc800p.upp/stc800pl.upp/stc800ih.upp drivers.  (These
are what I was using with rh7.0 and it worked perfectly)

Per instruction, tried:
	rm /var/cache/foomatic/pcache/* /var/cache/foomatic/compiled/*
	/usr/sbin/printconf-backend --force-rebuild
Still no luck.

Changed to stcolor driver, and its able to pint - but it only at low quality.
'stp' driver works, but only after you goto the options page and select high
quality.  (It defaults to 180dpi)

Thanks for the suggestions !

Comment 8 Olivier Baudron 2001-10-26 10:32:31 UTC

In printconf, "stp" is the driver suggested for the stylus color 800 (see
Printer Notes).

Comment 9 Walt Jamros 2001-10-29 19:54:57 UTC

    I found my Epson 880 will work with the stp driver if I set the printer
model to Epson 980. Did a "diff" on  /var/spool/lpd/lp/stp-317865.foo (Epson
980) and /var/spool/lpd/lp/stp317801.foo (Epson 880). The 880 file has support
for "{'1440x720DPIHighestQuality'}". The 980 does not.
    
    The 980 file works (Redhat postscript test page prints). The 880 file does
not (printer just prints "**** Unable to open the initial device, quitting.)" I
also got this error when I tried to use the stp driver under Epson 800 (in
printconf-gui). 

    Sorry for the bad stp-317865.foo attachments, I tried to attach the file but
I kept getting an error complaining about Oracle table space. 

    Anyway, my printer is working now. Here are the levels of the rpm's:

printconf-gui-0.3.44-1
libgnomeprint15-0.29-6
gnome-print-0.29-6
printconf-0.3.44-1
LPRng-3.7.4-28
ghostscript-fonts-5.50-3
ghostscript-6.51-12

Comment 10 mike 2001-10-30 01:07:32 UTC

I have the same problem reported here (printer just prints "**** 
Unable to open the initial device, quitting").  This is on a RH7.2 
system, with a remote samba printer, print queue deleted and 
recreated using printtool and the Epson 880 driver.

Comment 11 mike 2001-10-30 01:43:18 UTC

Here is the status log in the /var/spool/lpd directory after a print 
attempt.The only thing I notice is the complaint about the -sModel 
flag to gs about halfway through.

BTW, for me it makes no difference which (880/980) driver I 
select. 
 
IF filter 'mf_wrapper' filter msg - 
'/usr/share/printconf/util/printconf_mfomatic.pl: postscript job 
line1=>%!PS-Adobe-2.0' at 2001-10-29-20:37:04.518 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<' at 2001-10-29-20:37:04.518 
## A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - 
'/usr/share/printconf/util/printconf_mfomatic.pl: prepended:' at 
2001-10-29-20:37:04.520 ## A=root@localhost+221 number=221 
process=11223
IF filter 'mf_wrapper' filter msg - 'gs  PID pid2=11241' at 
2001-10-29-20:37:04.520 ## A=root@localhost+221 number=221 
process=11223
IF filter 'mf_wrapper' filter msg - '<</PageSize[612 
792]/ImagingBBox null>>setpagedevice' at 2001-10-29-20:37:04.521 
## A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</stpMediaType(Plain 
Paper)>>setpagedevice' at 2001-10-29-20:37:04.521 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</HWResolution[720 
720]>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Quality(720 DPI Highest 
Quality)>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</ImageType 0>>setpagedevice' 
at 2001-10-29-20:37:04.522 ## A=root@localhost+221 number=221 
process=11223
IF filter 'mf_wrapper' filter msg - '<</Dither(Adaptive 
Hybrid)>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Gamma 
1.000000>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Density 
1.000000>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Brightness 
1.000000>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Saturation 
1.000000>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Contrast 
1.000000>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Cyan 
1.000000>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Magenta 
1.000000>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - '<</Yellow 
1.000000>>setpagedevice' at 2001-10-29-20:37:04.522 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - 'Printer must be specified with 
-sModel' at 2001-10-29-20:37:04.677 ## A=root@localhost+221 
number=221 process=11223
IF filter 'mf_wrapper' filter msg - 'tail process done writing data 
to *main::STDOUT' at 2001-10-29-20:37:04.681 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter msg - 'closing *main::KID3' at 
2001-10-29-20:37:04.687 ## A=root@localhost+221 number=221 
process=11223
IF filter 'mf_wrapper' filter msg - 'Error closing pipe to gs -q 
-dSAFER -dNOPAUSE -dBATCH -sDEVICE=stp  -sOutputFile=- - at 
/usr/share/printconf/util/printconf_mfomatic.pl line
397, <STDIN> line 416.' at 2001-10-29-20:37:04.687 ## 
A=root@localhost+221 number=221 process=11223
IF filter 'mf_wrapper' filter exit status 'JFAIL' at 
2001-10-29-20:37:04.689 ## A=root@localhost+221 number=221 
process=11223
printing finished at 2001-10-29-20:37:04.689 ## 
A=root@localhost+221 number=221 process=11223
waiting for printer filter to exit at 2001-10-29-20:37:04.691 ## 
A=root@localhost+221 number=221 process=11223
accounting at end at 2001-10-29-20:37:04.691 ## 
A=root@localhost+221 number=221 process=11223
finished 'root@localhost+221', status 'JSUCC' at 
2001-10-29-20:37:04.692 ## A=root@localhost+221 number=221 
process=11223
subserver pid 11223 exit status 'JSUCC' at 2001-10-29-20:37:04.692 
## A=<NULL> number=0 process=11222
epson: job 'cfA221localhost.localdomain' 
printed at 2001-10-29-20:37:04.692 ## A=<NULL> number=221 
process=11222
job 'cfA221localhost.localdomain' removed at 
2001-10-29-20:37:04.693 ## A=<NULL> number=221 process=11222

Comment 12 Need Real Name 2001-11-06 11:27:22 UTC

I also have this problem with an Epson Stylus Photo 870; all updates as of 
2001-11-04 applied; stp driver.  It seems to be caused by foomatic not giving
ghostscript the -sModel argument required by the stp driver.

Using the new Omni driver does work.

A quote from the status file:

IF filter 'mf_wrapper' filter msg - 'foomatic-gswrapper: gs '-dSAFER' 
'-dNOPAUSE' '-dBATCH' '-sDEVICE=stp' '-sOutputFile=|cat >&3' '-' 3>&1 1>&2' at 
2001-11-06-09:31:21.539 ## A=<NULL> number=385 process=21415
IF filter 'mf_wrapper' filter msg - 'GNU Ghostscript 6.51 (2001-03-28)' at 
2001-11-06-09:31:21.580 ## A=<NULL> number=385 process=21415
IF filter 'mf_wrapper' filter msg - 'Copyright (C) 2001 artofcode LLC, Benicia,
CA.  All rights reserved.' at 2001-11-06-09:31:21.581 ## A=<NULL> number=385 
process=21415
IF filter 'mf_wrapper' filter msg - 'This software comes with NO WARRANTY: see 
the file COPYING for details.' at 2001-11-06-09:31:21.581 ## A=<NULL> 
number=385
process=21415
IF filter 'mf_wrapper' filter msg - 'Printer must be specified with -sModel' at
2001-11-06-09:31:21.915 ## A=<NULL> number=385 process=21415
IF filter 'mf_wrapper' filter msg - '**** Unable to open the initial device, 
quitting.' at 2001-11-06-09:31:21.915 ## A=<NULL> number=385 process=21415

Comment 13 Tim Waugh 2002-01-08 16:14:47 UTC

Since 2001-11-04 there has been another printing-related update.  Has that 
helped, or does the problem still persist?

Comment 14 Tim Waugh 2002-01-10 09:20:31 UTC

*** Bug 53882 has been marked as a duplicate of this bug. ***

Comment 15 Tim Waugh 2002-01-10 13:09:02 UTC

*** Bug 53467 has been marked as a duplicate of this bug. ***

Comment 16 Need Real Name 2002-01-10 13:45:44 UTC

Yes it has.  With all the current printing related updates applied, I can now 
print fine to my Epson Stylus 870.  Setup with printconf works, no errors, as 
far as I can see all options working fine.

Thanks for the fixes,

John

Comment 17 Tim Waugh 2002-01-10 13:49:09 UTC

Great.  Closing.