Bug 678819 - installation hangs on Dell Optiplex 740
Summary: installation hangs on Dell Optiplex 740
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: syslinux
Version: 15
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Peter Jones
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2011-02-19 22:27 UTC by Gary Gatling
Modified: 2012-08-07 20:01 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-08-07 20:01:49 UTC
Type: ---


Attachments (Terms of Use)
sosreport report file (1.52 MB, application/x-xz)
2011-02-19 22:51 UTC, Gary Gatling
no flags Details
dmesg (75.65 KB, application/octet-stream)
2011-06-28 11:16 UTC, Tethys
no flags Details

Description Gary Gatling 2011-02-19 22:27:00 UTC
Description of problem:
The error message I am seeing with Fedora 13 install DVD is:

(lots of dots)
Not enough memory to load specified image.

giving mem=4294967296 as a kernel argument works around the problem. (pressing "tab" to give addition args)

I have 4 GB memory installed in this PC.

This is a problem on the DELL Optiplex 740 workstation with fedora 13 64 bit DVD.

Version-Release number of selected component (if applicable):


Steps to Reproduce:
1. Load x88_64 fedora 13 DVD
2. Boot machine
3. Select install
  
Actual results:
Installation hangs.


Expected results:
Should install without needing mem= argument.


Additional info:

Seemes to be similar to bugzilla bug 538911 in fedora 12 and bug 589303 in RHEL 6.

Comment 1 Gary Gatling 2011-02-19 22:51:18 UTC
Created attachment 479730 [details]
sosreport report file

Here is an sos report from an installed machine if that is helpful.

Comment 2 Bug Zapper 2011-05-30 11:17:24 UTC
This message is a reminder that Fedora 13 is nearing its end of life.
Approximately 30 (thirty) days from now Fedora will stop maintaining
and issuing updates for Fedora 13.  It is Fedora's policy to close all
bug reports from releases that are no longer maintained.  At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '13'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 13's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 13 is end of life.  If you 
would still like to see this bug fixed and are able to reproduce it 
against a later version of Fedora please change the 'version' of this 
bug to the applicable version.  If you are unable to change the version, 
please add a comment here and someone will do it for you.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events.  Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

The process we are following is described here: 
http://fedoraproject.org/wiki/BugZappers/HouseKeeping

Comment 3 Tethys 2011-06-08 17:52:54 UTC
Same problem with F15, albeit on different hardware (still Dell, though).
Adding a mem= argument fixed it. Hardware details:

http://www.smolts.org/client/show/pub_56e87ac6-19bb-4390-a9e6-a673dc32532b

Comment 4 Bug Zapper 2011-06-27 12:10:53 UTC
Fedora 13 changed to end-of-life (EOL) status on 2011-06-25. Fedora 13 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.

Comment 5 Tethys 2011-06-27 15:19:24 UTC
Please reread comment #3 where I said I'm experiencing this on F15.
I'd update the version number on this but myself, but I don't have
the appropriate permissions to do so. Similarly, I don't seem to be
able to reopen this bug.

Comment 6 Dave Jones 2011-06-27 15:38:18 UTC
only the original reporter can reopen closed bugs.  I'll reopen it.
can you attach a dmesg from an affected system ?

Comment 7 Tethys 2011-06-27 15:47:23 UTC
Yes, but not immediately. It's my work box, and I need to get some work
done, so I've rebooted back into F13 for now (F15 is unusable for me out
of the box, for many reasons -- at least the memory mishap has a trivial
workaround)

Comment 8 Dave Jones 2011-06-27 15:48:07 UTC
Looking at Gary's dmesg, two things jump out at me..

1. The resulting e820 map doesn't look any different, which makes me wonder if this is just some quirk of the bootloader.

2. The booted system looks like it booted without the mem= arg ?
If this bug only happens at install time, that would probably indicate a syslinux bug as opposed to a kernel or grub bug.

Comment 9 Gary Gatling 2011-06-27 17:14:29 UTC
Yes. It only failed at install time. Post install it boots fine.

Comment 10 Tethys 2011-06-28 11:16:06 UTC
Created attachment 510255 [details]
dmesg

Yep, confirmed that normal booting with grub doesn´t require the extra
mem= parameter. It´s only necessary at install time.

Comment 11 Gary Gatling 2011-06-28 12:44:33 UTC
I have some RHEL 6 machines actually in production in a lab that have this same problem. (think fedora 13/14) They used PXE to install. I had to add the mem= argument to get these working in the PXE menu environment. So perhaps its not limited to syslinux ? Or perhaps PXE boot environment uses syslinux?  Once installed they boot fine.

Comment 12 Josh Boyer 2011-10-14 14:52:35 UTC
Reassigning to syslinux.

Comment 13 Fedora End Of Life 2012-08-07 20:01:53 UTC
This message is a notice that Fedora 15 is now at end of life. Fedora
has stopped maintaining and issuing updates for Fedora 15. It is
Fedora's policy to close all bug reports from releases that are no
longer maintained. At this time, all open bugs with a Fedora 'version'
of '15' have been closed as WONTFIX.

(Please note: Our normal process is to give advanced warning of this
occurring, but we forgot to do that. A thousand apologies.)

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, feel free to reopen
this bug and simply change the 'version' to a later Fedora version.

Bug Reporter: Thank you for reporting this issue and we are sorry that
we were unable to fix it before Fedora 15 reached end of life. If you
would still like to see this bug fixed and are able to reproduce it
against a later version of Fedora, you are encouraged to click on
"Clone This Bug" (top right of this page) and open it against that
version of Fedora.

Although we aim to fix as many bugs as possible during every release's
lifetime, sometimes those efforts are overtaken by events. Often a
more recent Fedora release includes newer upstream software that fixes
bugs or makes them obsolete.

The process we are following is described here:
http://fedoraproject.org/wiki/BugZappers/HouseKeeping


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