Bug 68104 - Unable to create new RHN registration for system
Summary: Unable to create new RHN registration for system
Alias: None
Product: Red Hat Public Beta
Classification: Retired
Component: rhn_register (Show other bugs)
(Show other bugs)
Version: limbo
Hardware: i386 Linux
Target Milestone: ---
Assignee: Adrian Likins
QA Contact: Jay Turner
: 68180 (view as bug list)
Depends On: 69337
Blocks: 67217
TreeView+ depends on / blocked
Reported: 2002-07-06 13:30 UTC by Need Real Name
Modified: 2015-01-07 23:57 UTC (History)
12 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2002-07-24 04:01:08 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Attachments (Terms of Use)
Traceback errors (1.07 KB, text/plain)
2002-07-06 13:31 UTC, Need Real Name
no flags Details
traceback at end of Limbo update (2.09 KB, text/plain)
2002-07-19 02:12 UTC, Michael Schwendt
no flags Details

Description Need Real Name 2002-07-06 13:30:27 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.9) Gecko/20020513

Description of problem:
On a brand new installation of the Limbo beta the rhn_register command throws
errors except the first time, when it asked me to supply a HTTP proxy server.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1.start X windows (startx)

Actual Results:  Traceback errors produced (see attachment)

Expected Results:  Should see the RHN registration process.

Additional info:

Comment 1 Need Real Name 2002-07-06 13:31:03 UTC
Created attachment 64004 [details]
Traceback errors

Comment 2 Need Real Name 2002-07-06 13:32:31 UTC
The machine in question _IS_ behind a firewall machine. The firewall machine is
running RedHat 7.3 ipchains rules, with a Squid proxy.

Comment 3 Michael Schwendt 2002-07-06 14:36:49 UTC
My related findings:

I get the following (after repeated attempts on running rhn_register and because
the RHN configuration in the "firstboot" stage didn't work either) and then only
an empty window titled "Red Hat Registration" with "Cancel | Back | Forward"
buttons at the bottom right:

# rhn_register

** (rhn_register:1986): WARNING **: could not find handler `onPackagePageBack'

** (rhn_register:1986): WARNING **: could not find handler `onStartPagePrepare'
Adding cert <X509Name object '/C=US/ST=North Carolina/L=Research Triangle
Park/O=Red Hat, Inc./OU=Red Hat Network Services/CN=RHNS Certificate

I can click "Cancel" and "Forward". Forward gives me another almost empty view
"Step 1: ...". There's no text except the small frame titled "Privacy
Statement". At the same time I get this console output:

Adding cert <X509Name object '/C=US/ST=North Carolina/L=Research Triangle
Park/O=Red Hat, Inc./OU=Red Hat Network Services/CN=RHNS Certificate
SSL exception (9, 'Bad file descriptor')
Traceback (most recent call last):
  File "/usr/share/rhn/register/gui.py", line 261, in onPrivacyPagePrepare
    text = rhnreg.privacyText()
  File "/usr/share/rhn/register/rhnreg.py", line 447, in privacyText
    return doCall(s.registration.privacy_statement)
  File "/usr/share/rhn/register/rhnreg.py", line 155, in doCall
    ret = apply(method, args)
  File "/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 411, in _request
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 236, in request
    fd = resp.decode(fd)
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 617, in decode
    self.data = obj.decompress(self.data) + obj.flush()
TypeError: decompress() argument 1 must be string or read-only buffer, not None

I can click "Forward" again to reach "Step 2" to enter my account details. Doing
that and clicking "Forward" once more gives:

Adding cert <X509Name object '/C=US/ST=North Carolina/L=Research Triangle
Park/O=Red Hat, Inc./OU=Red Hat Network Services/CN=RHNS Certificate
Traceback (most recent call last):
  File "/usr/share/rhn/register/gui.py", line 329, in onInfoPageNext
NameError: global name 'elf' is not defined

"Step 3" works almost okay and builds the package list:

/usr/share/rhn/register/progress.py:48: DeprecationWarning: 
TypeError: hide() takes no arguments (1 given)

Step "Send Profile Information to Red Hat Network" contains a typo. It reads 

    Click "Next" to send this System Profile to ...

But the button is labeled "Forward".

[At the end, there is no 7.3.92 (Limbo) channel at RHN, but that is okay.]

Comment 4 Bill Nottingham 2002-07-08 05:57:49 UTC
*** Bug 68180 has been marked as a duplicate of this bug. ***

Comment 5 Mihai Ibanescu 2002-07-08 16:07:14 UTC
The limbo channel exists now.
As for the TypeError: decompress() error, limbo shipped an old version of
rhnlib. This bug is fixed in CVS, and I'll try to figure out a way to push it
out. In the meantime, the workaround is to disable SSL support (i.e. change
https:// with http:// in /etc/sysconfig/rhn/{rhn_register,up2date}).

Comment 6 Elliot Peele 2002-07-10 16:49:53 UTC
After making the above described changes rhn_register appears to register the
system, but the program dow not addvance pass the sending profile screen and
gives an error "TypeError: hide() takes no arguments (1 given)"

Comment 7 Michael Schwendt 2002-07-11 02:28:59 UTC
Can confirm the symptoms described in the previous comment. I could click
"Forward" again and again, but it would never finish sending the profile to RHN. 

However, logging in at https://rhn.redhat.com I discovered it had created
multiple profiles for my machine.

Comment 8 Mihai Ibanescu 2002-07-12 14:03:32 UTC
This bug should have been split in two separate ones, one for rhnlib and one for

Anyway, can you please test the latest version of rhnlib from rawhide (0.8-2)?
SSL support should work now.

Changed to Modified, although I'm not sure it's the right answer.

Comment 9 Michael Schwendt 2002-07-12 17:06:19 UTC
Mihai, would you mind providing the new rhnlib package on your ftp space
(ftp://people.redhat.com/misa/ I guess) until the package shows up on the
Rawhide server? Only rhnlib-0.7-4.noarch.rpm is in Rawhide. Usually it takes
quite some time until packages referred to by Red Hat developers in Bugzilla
show up on the Rawhide server (and mirrors).

Comment 10 Mihai Ibanescu 2002-07-12 17:11:33 UTC
Good idea.


Comment 11 Chris Ricker 2002-07-12 17:55:38 UTC
With rhnlib updated from misa's directory, I still hang trying to register using
rhn_register (TUI mode).  It stalls at 60% on the "Sending Profile to Red Hat
Network" screen.

Logging in to rhn.redhat.com, though, I see it got added (System ID 1001014514)

Comment 12 Chris Ricker 2002-07-12 17:57:15 UTC
And now it finally timed out with the message "Error sending hardware profile"

Comment 13 Michael Schwendt 2002-07-12 18:23:25 UTC
Only the earlier described SSL problem is gone with rhnlib-0.8-2, and the
privacy statement is back. But at the end I get

  Sending your profile information to Red Hat
  Network. Please wait.


And then it hangs! Mouse pointer is "clock" symbol. No button in GUI can be
pressed. GUI is not refreshed anymore either. Lockup.

CTRL+C to exit.

As before, a system profile at RHN is created though. Entitled it and ran
"update -u" which worked without any problems (no packages to update though).

Comment 14 Carl Sychowski 2002-07-16 15:52:09 UTC
I have tried the above mentioned steps.

1.) Using the update rhnlib-0.8-2
2.) Changing the https references in rhs_register,up2date

I am still unable to register. I am also behind a proxy server, and as such have
configured rhn_register to go through the proxy.

Am I missing something?
Below is the python tracebacks I receive.

** (rhn_register:19339): WARNING **: could not find handler `onPackagePageBack'
** (rhn_register:19339): WARNING **: could not find handler
`onStartPagePrepare'Traceback (most recent call last):
  File "/usr/sbin/rhn_register", line 228, in ?
  File "/usr/sbin/rhn_register", line 197, in main
  File "/usr/share/rhn/register/gui.py", line 804, in main
    gui = Gui()
  File "/usr/share/rhn/register/gui.py", line 214, in __init__
    text = rhnreg.welcomeText()
  File "/usr/share/rhn/register/rhnreg.py", line 432, in welcomeText
    s = getServer()
  File "/usr/share/rhn/register/rhnreg.py", line 422, in getServer
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 89, in __init__
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 93, in
AttributeError: 'str' object has no attribute 'set_refresh_callback'

** (rhn_register:19339): WARNING **: CORBA_ORB_destroy: ORB still has 2 refs.

Carl Sychowski (csychowski@ftdi.com)
Florist Transworld Delivery, Inc.

Comment 15 Michael Schwendt 2002-07-19 02:12:44 UTC
Created attachment 65886 [details]
traceback at end of Limbo update

Comment 16 adam.huffman 2002-07-19 13:57:36 UTC
I'm in the same situation as csychowski@ftdi.com - the https -> http change and
the updated rhnlib have not fixed the problem.

Comment 17 Mihai Ibanescu 2002-07-19 15:11:14 UTC
Fix in CVS now.

Comment 18 Michael Schwendt 2002-07-19 17:19:15 UTC
To Mihai:

Since this is getting a bit crowded here and this bug report has been about
rhn_register initially, is the attached traceback from 2002-07-18 related or
should we open a separate bug report? If so, against which component shall it
be? rhnlib or up2date?

Comment 19 Mihai Ibanescu 2002-07-20 00:45:20 UTC
I'm not sure, let's leave it as an rhn_register for now. I'm tired.

Comment 20 Need Real Name 2002-07-20 09:48:20 UTC
Will we have to wait for the fix to hit rawhide, or will it be uploaded to an
FTP site somewhere?

Comment 21 Michael Schwendt 2002-07-20 13:28:59 UTC
See further above: ftp://people.redhat.com/misa/fixes

Comment 22 Need Real Name 2002-07-20 13:38:22 UTC
Only the rhn lib fix is in there which doesn't fix the original problem for me.

Comment 23 Michael Schwendt 2002-07-20 18:46:28 UTC
In other words, rhn_register through proxy still has problems.

[The problem with this report is that it collects several (probably unrelated)
issues with rhn_register and rhnlib, and additionally, up2date uses rhnlib, too.]

Comment 24 Mihai Ibanescu 2002-07-20 19:17:47 UTC
This bug is getting too clobbered, and that's partially because of the tight
connection between rhn_register/up2date and rhnlib. How about opening a bug
report  for rhnlib and make it block this bug? (i.e. this bug depends on the
rhnlib bug entry). It would be easier for me and alikins to figure out which
part is still not fixed.

Comment 25 Michael Schwendt 2002-07-22 23:23:44 UTC
The combined 2.9.17-7.x.9 version of up2date and rhnreg locks up at the page
"Packages Flagged to be Skipped" reproducibly. The GUI is still refreshed, but
doesn't accept any mouse clicks anymore, and the progress dialog "Registration
Progress" (Red Hat Update Agent is building a lis of updated RPM packages
installed on your system. Please wait) stays at 0%.

As a side note, I did expect the "kernel" package to be on the package skiplist,
but it is not in the list. The list is empty. The last thing on the console:

Traceback (most recent call last):
  File "/usr/share/rhn/up2date_client/gui.py", line 1083, in onChannelsPageNext
  File "/usr/share/rhn/up2date_client/packageList.py", line 72, in run
    availList = rhnPackageInfo.availablePackageList(self.msgCallback,
  File "/usr/share/rhn/up2date_client/rhnPackageInfo.py", line 91, in
    channels = rhnChannel.getChannels()
  File "/usr/share/rhn/up2date_client/rhnChannel.py", line 36, in getChannels
    selected_channels = up2dateAuth.loginInfo.get('X-RHN-Auth-Channels')
AttributeError: 'NoneType' object has no attribute 'get'
Traceback (most recent call last):
  File "/usr/share/rhn/up2date_client/gui.py", line 1126, in onSkippedPagePrepare
    maxlength = max(map(lambda x: len(x[0][0]), self.skipPkgList)) * 8
ValueError: min() or max() arg is an empty sequence

I escaped via CTRL+C, and upon running up2date again, it treated my system as
already registered which I double-checked at RHN.

Running "up2date" in virtual console gives a segfault.

Comment 26 Adrian Likins 2002-07-23 01:46:36 UTC

ah, different bug, but a bug nonetheless...

I assume the stuff you are reporting is on a new/clean
box with no system id on it?

It looks to me like in cases where the system is going
though the registration in gui mode, it's never
updating the loginInfo after the system is registered. 

should be fixed in cvs and next version released (2.9.18 or so)

Comment 27 Michael Schwendt 2002-07-23 02:00:42 UTC
> I assume the stuff you are reporting is on a new/clean
> box with no system id on it?

Of course.

Comment 28 Michael Schwendt 2002-07-23 17:20:32 UTC
And another one which prevents me from registering at RHN (not using proxy):

$ rpm -q rhnlib        

$ rpm -qa | grep ^up2date

At step "Send Profile Information to Red Hat Network" (We are finished
collecting information for the System Profile.) I get a dialog


  Problem registering username.

Probably related is this traceback I get upon filling in my RHN userid and
password and clicking "Forward":

Traceback (most recent call last):
  File "/usr/share/rhn/up2date_client/gui.py", line 420, in onInfoPageNext
  File "/usr/share/rhn/up2date_client/rhnreg.py", line 458, in reserveUser
    ret = doCall(s.registration.reserve_user, username, password)
  File "/usr/share/rhn/up2date_client/rhnreg.py", line 154, in doCall
    ret = apply(method, args)
  File "/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 122, in _request
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 117, in request
    headers, fd = req.send_http(host, handler)
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 575, in send_http
    return headers, response
NameError: global name 'headers' is not defined

Comment 29 Adrian Likins 2002-07-23 22:11:02 UTC
this bug report seems to be quickly spiralling out of control...

    the last bug reported in this thread should be fixed with new
    rhnlin (0.8-10 I belive). the header object in the new version
    had a different interface from the old one, and should be fixed now.

Comment 30 Mihai Ibanescu 2002-07-23 23:05:47 UTC
0.8-11 is the latest one.
Can we close this bug yet? :-)

Comment 31 Michael Schwendt 2002-07-24 04:01:04 UTC
Ok, consider that latest one fixed.

> Can we close this bug yet? :-)

It is blocked by bug #69337 -- still fatal proxy problems also with the latest

Comment 32 Adrian Likins 2002-07-24 04:17:52 UTC
either way, this bug report is out of control, I have no idea what
proxy errors your talking about for instance, and have attempt
to follow the thread about five times. If things are stil
broke, best to open them under a new bug, since the original
bug was fixed.

closing this one now, open any other issues under new bug reports.

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