Bug 78740 - installer freezes machine after failing to probe monitor on Compaq Proliant. Requires power cycle to recover.
Summary: installer freezes machine after failing to probe monitor on Compaq Proliant. ...
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: anaconda
Version: 7.3
Hardware: i386
OS: Linux
Target Milestone: ---
Assignee: Michael Fulbright
QA Contact: Mike McLean
Depends On:
TreeView+ depends on / blocked
Reported: 2002-11-28 14:30 UTC by Jeremy Botha
Modified: 2007-04-18 16:48 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Last Closed: 2003-01-27 18:01:52 UTC

Attachments (Terms of Use)

Description Jeremy Botha 2002-11-28 14:30:39 UTC
From Bugzilla Helper:

User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; MSIE 5.5; Windows 2000) Opera 7.0 

Description of problem:

I am attempting to install RedHat 7.3 on a Compaq Proliant.  I have tried text, 
export, noprobe, nofb, lowres - all fail at the same point during anaconda 

The failure point follows the selection of the keyboard mapping.  Anaconda is 
spawned, detects the video card (a Cirrus Logic GD544x class) and then attempts 
to probe the monitor.  This probing fails, and about 5 seconds later the machine 
locks up, requiring a power cycle (ctrl + alt + del does not recover; shifting 
to other tty's is not possible).  No error trace is generated on either tty3 or 

The final lines printed to tty3 prior to the machine locking up are:

* inserted /tmp/ext3.o

* inserted /tmp/reiserfs.o

* load module set done

the server configuration is as follows

Compaq Proliant 500 mhz, 512kb cache

Cirrus Logic GD544x video card (detected by anaconda)

Compaq scsi controler at id 0 (uses the sym53c8xx driver)

monitors: both a Viewsonic E771 and a Compaq V500 failed to be probed

by anaconda.

this is a fairly critical migration of a backup web server from NT server to 
Linux, so it would be nice to be able to resolve this.

Version-Release number of selected component (if applicable):

How reproducible:


Steps to Reproduce:

1. Boot off 7.3 CD 1, enter text, expert, noprobe or standard install

2. select keyboard type, wait for anaconda to spawn

3. anaconda detects video card, failes to detect monitor


Actual Results:  system hangs, requiring a power cycle.

Expected Results:  anaconda should at least provide an option to select a 
monitor, or default to a standard VESA compliant VGA monitor.  

Additional info:

no error messages printed prior to machine locking up.

Comment 1 Jeremy Botha 2002-11-28 15:32:12 UTC
I've just noticed that this bug may be related to 38098 and 64996.
Is there any possibility of disabling the anaconda install process in 7.3, or 
will I have to either use a later RedHat or install an earlier (pre-anaconda) 
system and manually upgrade?

Comment 2 Michael Fulbright 2003-01-03 02:22:05 UTC
Seems the same as bug 76432.

Comment 3 Michael Fulbright 2003-01-03 02:25:12 UTC
I dont think its related to bug 38098 because that bug related to a running X
server, which you never get.

Have you tried booting with the 'skipddc' option? It was designed for exactly
this case.

We do not have the hw which is experiencing this problem so its going to be
difficult to fix.

Comment 4 Michael Fulbright 2003-01-27 18:01:52 UTC
Closing due to inactivity - please reopen if you have additional information to
add to the report.

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