Red Hat Bugzilla – Bug 913384
[rhevm] - Upgrade - Error Can't start the ovirt-engine-dwhd service (Upgrade from si25.4 to si27.1)
Last modified: 2016-02-10 14:15:09 EST
Created attachment 700378 [details] dwhd servce down Description of problem: Cannot Start DWHd service & Receiving Error Can't start the ovirt-engine-dwhd service when upgrading from si25.4 to si27.1 with reports Version-Release number of selected component (if applicable): 3.1/si27.1 - si25.4 How reproducible: always Steps to Reproduce: 1.Install rhevm30 ic158.2 with reports + dwh 2.aggregate data for 2D 3.Upgrade to rhevm31/si24.5 (3.1.1) Upgrade reports & dwh & run setup 4.aggregate data for 2D 5.Upgrade to rhevm31/si27.1 (3.1.3) Actual results: when rhevm-upgrade finishes service DWHd is stopped & I get error: * Error: Can't start the ovirt-engine-dwhd service Expected results: dwhD service should start & no error should be displayed Additional info: 3.1/si25.4 upgraded to si27.1 Is it a known issue ? (Can't start the ovirt-engine-dwhd service) Would you like to proceed? (yes|no): y Stopping ovirt-engine service... [ DONE ] Stopping DB related services... [ DONE ] Cleaning async tasks... [ DONE ] Pre-upgrade validations... [ DONE ] Backing Up Database... [ DONE ] Rename Database... [ DONE ] Updating rpms (This may take a while depending on your connection speed to the repository. To track the installation process run tail -f /var/log/yum.log in another session). Note that the transition from package removal to package installation is expected to take a significant amount of time. No output will appear in the log file during this transition.... [ DONE ] Updating Database... [ DONE ] Restore Database name... [ DONE ] Running post install configuration... [ DONE ] Starting ovirt-engine... [ DONE ] RHEV Manager upgrade completed successfully! * Error: Can't start the ovirt-engine-dwhd service
reproduced also on 3.2/SF8 I upgraded SF7 to SF8 while dwhd service failed to start automatically, needs to start manually.
Created attachment 700609 [details] SF7-SF8
Checked the logs the service did start ok nd had return code 0. The upgrade returned error anyway. Moving to integration to check upgrade. Yaniv
Please add log of the dwh post upgrade with the error. Yaniv
which log ? see all logs in GZ
Created attachment 702344 [details] si27.1
Created attachment 702355 [details] SF-7-SF-8
(In reply to comment #7) > Created attachment 702355 [details] > SF-7-SF-8 The files are corrupt.
*** Bug 918059 has been marked as a duplicate of this bug. ***
Not Fixed, 3.2/SF10 * Error: Can't start the ovirt-engine-dwhd service oVirt ETL service is not running for pid 25182 Not Fixed, 3.2/SF10
Created attachment 708983 [details] SF10-upg
(In reply to comment #16) > Not Fixed, 3.2/SF10 > * Error: Can't start the ovirt-engine-dwhd service > oVirt ETL service is not running for pid 25182 > Not Fixed, 3.2/SF10 This bug is not on QA, so I don't get why you are testing it.
Fixed, 3.2/SF11 - SF12 No error message Service is running Fixed, 3.2/SF11 - SF12
Created attachment 731065 [details] upgrade-Fixed-log
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHEA-2013-0926.html