Bug 107896
| Summary: | bugzilla's not sending me as much mail as before | ||
|---|---|---|---|
| Product: | [Community] Bugzilla | Reporter: | Bill Nottingham <notting> |
| Component: | Bugzilla General | Assignee: | David Lawrence <dkl> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | David Lawrence <dkl> |
| Severity: | medium | Docs Contact: | |
| Priority: | medium | ||
| Version: | 2.8 | CC: | djuran, dmcgrath, goeran, leonard-rh-bugzilla, rvokal, vnasardinov, voz |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2004-08-21 20:56:10 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
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Description
Bill Nottingham
2003-10-24 04:17:13 UTC
Should be working now. Please re-open if not the case. I did not recieve any notification of: http://bugzilla.redhat.com/bugzilla-css/show_bug.cgi?id=108022 I am receiving mail fine for stuff meant to go to me. I have the sendmail queue set to 5m, on the new machine. Are you giving it enough time to reach you? As far as I know, yes. Basically, there are new bug reports that I just don't get mail for. It happens all the time for me. Nobody ever gets any mail when I do changes. As an example, I just added https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=108386 and bugzilla came to the conclusion Bug 108386 has been added to the database Email sent to: no one Excluding: notting, goeran So it is not a sendmail problem; bugzilla did choose not to send any mail. But why? Myself I have set my preferences so I should get mail even for my own changes. And I doubt Bill has disabled his mails when he becomes the assignee of a newly created bug. Other examples are bug 58942 where nobody was told I added myself to cc the other day, and bug 75040 and bug 91233 where I added comments and everybody was excluded. In the latter case <davidj.se> later added himself as a cc. THEN I got a mail with both my own changes, and David's. We are seeing the same problems. See, for example, http://post-office.corp.redhat.com/archives/ccm-engineering-list/2003-October/msg00164.html Speaking for myself, I posted a comment on a ticket this morning and got this Changes submitted for bug 108430 Email sent to: no one Excluding: ccm-bugs-list, randyg, jorris None of these emails should have been excluded. The ccm-bugs-list is the default assignee. randyg is the submitter. jorris is our QA department and normally gets cc'ed on all tickets in the Red Hat CCM category. The same thing has happened to me. One example is bug 108014. This happened two minutes ago: Bug 108443 has been added to the database Email sent to: no one Excluding: vadimn, ccm-bugs-list, jorris I can concur that this appears to be happening to me (as of this morning - 29 OCT.). Usually within a few minutes of posting a report I receive the usual email. This has not happened today (Bugs 107652 and 108453). Another METOO. Just closed bug #106826 at 2003-10-29 17:20, and bugzilla notified me it was sending mail to no one. It put everyone listed in the bug's CC field in the "excluded" list -- including me -- despite the fact that my prefs have not changed, and indicate I should have been mailed at closure. (The previous status was MODIFIED, so I would expect that the modifier -- in this case Jeremy Katz -- normally expects e-mail to show that the reporter has verified the fix and closed the bug.) Yet another me too. Just created a new bug, and got this: Bug 108601 has been added to the database Email sent to: no one Excluding: ccm-bugs-list, mikeb, jorris Everyone on the excluded list should have received the email. It appears to me that bugzilla somehow delays the messaging of some events. F.e. I added myself to the CC list after comment #9, but the message of this state change came in the same mail as the text of comment #10. I believe these should have generated separate messages (please correct me if I'm wrong): https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=107896 leonardjo changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |leonardjo ------- Additional Comments From stickstr5 2003-10-29 17:41 ------- Another METOO. Just closed bug #106826 at 2003-10-29 17:20, and bugzilla notified me it was sending mail to no one. It put everyone listed in the bug's <snip> Funny, after the last comment I got: Changes submitted for bug 107896 Email sent to: dkl, notting, davidj.se, goeran, vadimn, voz Excluding: leonardjo instead of Email sent to: no one Not sure if somebody is trying to fix something somewhere or that the behaviour is just as inconsistent as this... Its just that inconsistent *sigh* digging some more. David, I don't know if all of this additional data is of any help, but here goes. Mike's bug 108601 (see comment #11 above) generated a delayed alert after someone else posted a comment on it. The alert contains Mike's original description of the bug, as well as the additional comment. See http://post-office.corp.redhat.com/archives/ccm-bugs-list/2003-October/msg00461.html I have made some changes to the mail handling routines in Bugzilla. Seems that the date math stuff I was using for the older Postgresql database was returning different results than before since I upgraded the server. We will try this for a little while. I haven't had any problems for a long time now. Presumably, the fixes mentioned in comment 16 helped. I'll close this bug, since it seems to be forgotten. |