Bug 1249414

I am using MATE desktop on Fedora 22 if that counts.

Hmm, hp-plugin [-i] (3.15.7) works for me in GNOME3/gtk3.

You might try to run it with (-g) but other than that I'm not sure how to further debug this.

(also bug #1249282)

*** Bug 1252375 has been marked as a duplicate of this bug. ***

*** Bug 1249282 has been marked as a duplicate of this bug. ***

*** Bug 1256070 has been marked as a duplicate of this bug. ***

Created attachment 1066734 [details]
Output of hp-plugin -i -g

(In reply to Zoltan Boszormenyi from comment #7)
> Created attachment 1066734 [details]
> Output of hp-plugin -i -g

I pressed Ctrl-C at the end, this is where I got the python backtrace.

A new Fedora 22 installation from scratch using the MATE Spin Live DVD and installing all the upgrades before setting up the printer behaves the same. This time it happened on a computer with a HP LaserJet 1020 printer attached.

The workaround I found is to do this:

$ mkdir HP
$ cd HP
$ wget https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.15.7-plugin.run
$ chmod +x hplip-3.15.7-plugin.run
$ ./hplip-3.15.7-plugin.run --noexec --keep
$ cd plugin_tmp

In the plugin_tmp directory, edit plugin_install.py and either remove or comment out lines 42-44.

Then:

$ sudo ./hplip-plugin-install

or

$ sudo ./hplip-plugin-install -i

This workaround helped with the LaserJet 1020 printer to print and I can scan with my HP LaserJet Pro MFP printer, too.

Another note I have to add (should be in a different ticket) is that the firmware for the LJ1020 is not loaded automatically. I have to create a panel icon to run "hp-firmware" before the user wants to print.

(In reply to Zoltan Boszormenyi from comment #10)
> Another note I have to add (should be in a different ticket) is that the
> firmware for the LJ1020 is not loaded automatically.

That's bug #1033952 (should be fixed in Fedora 23).

Same error with HPLIP 3.15.9

$ rpm -q hplip
hplip-3.15.9-1.fc22.x86_64

The same workaround works as for 3.15.9.
The new plugin URL is https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.15.9-plugin.run

There's a work-around described in
https://bugs.launchpad.net/hplip/+bug/1486731/comments/10

I can reproduce this in GNOME3. The workaround of comment #13 works for me.

% uname -a
Linux pa 4.2.0-0.bpo.1-amd64 #1 SMP Debian 4.2.6-1~bpo8+1 (2015-11-18) x86_64 GNU/Linux

% hp-plugin

HP Linux Imaging and Printing System (ver. 3.15.11)
Plugin Download and Install Utility ver. 2.1

***

HP Linux Imaging and Printing System (ver. 3.15.11)
Plugin Download and Install Utility ver. 2.1

***

Downloading plug-in from: file:///home/pa/1/hplip-3.15.11-plugin.run
\Download in progress.......100%Download in progress.......100%Receiving digital keys: /usr/bin/gpg --homedir /home/pa/.hplip/.gnupg --no-permission-warning --keyserver pgp.mit.edu --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.15.11 Plugin Self Extracting Archive................................................

HP Linux Imaging and Printing System (ver. 3.15.11)
Plugin Installer ver. 3.0

***

Plug-in version: 3.15.11
Installed HPLIP version: 3.15.11
Number of files to install: 42

>>> waiting for a long time <<<

\^CTraceback (most recent call last):
  File "./plugin_install.py", line 249, in <module>
    ok = installPlugin()
  File "./plugin_install.py", line 56, in installPlugin
    status, output = utils.run(cmd, passwordObj)
  File "/usr/share/hplip/base/utils.py", line 1275, in run
    i = child.expect(EXPECT_LIST)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 1418, in expect
    timeout, searchwindowsize)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 1433, in expect_list
    timeout, searchwindowsize)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 1502, in expect_loop
    c = self.read_nonblocking(self.maxread, timeout)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 901, in read_nonblocking
    r, w, e = self.__select([self.child_fd], [], [], timeout)
  File "/usr/share/hplip/base/pexpect/__init__.py", line 1687, in __select
    return select.select(iwtd, owtd, ewtd, timeout)
KeyboardInterrupt
error: Python gobject/dbus may be not installed
error: Plug-in install failed.

# dpkg -l | grep python-gobj
ii python-gobject 3.14.0-1 all Python 2.x bindings for GObject - transitional package
ii python-gobject-2 2.28.6-12+b1 amd64 deprecated static Python bindings for the GObject library

# dpkg -l | grep python-dbus
ii python-dbus 1.2.0-2+b3 amd64 simple interprocess messaging system (Python interface)
ii python-dbus-dev 1.2.0-2 all main loop integration development files for python-dbus

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help https://bugzilla.redhat.com/show_bug.cgi?id=1249414#c9

*** Bug 1252040 has been marked as a duplicate of this bug. ***

There's appeared a fix in upstream bug
https://bugs.launchpad.net/hplip/+bug/1510950

Instructions with how to test a new build (f23) with the patch applied will appear here shortly - it'd be nice if you could give it a try. thanks.

hplip-3.15.11-5.fc23 has been submitted as an update to Fedora 23. https://bodhi.fedoraproject.org/updates/FEDORA-2016-85956eaffe

I installed hplip 3.15.11-5.fc23 and all its subpackages from koji.

Running "hp-plugin" now brings up the windows to ask for the root password under MATE. It doesn't hang anymore.

I commented on bodhi, too.

hplip-3.15.11-5.fc23 has been pushed to the Fedora 23 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2016-85956eaffe

hplip-3.15.11-6.fc23 has been submitted as an update to Fedora 23. https://bodhi.fedoraproject.org/updates/FEDORA-2016-85956eaffe

hplip-3.15.11-6.fc23 has been pushed to the Fedora 23 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2016-85956eaffe

hplip-3.15.11-6.fc23 has been pushed to the Fedora 23 stable repository. If problems still persist, please make note of it in this bug report.

This bug was opened for Fedora 22, which is still supported, and still very much has this error. I checked Koji, and the most recent hplip build, for Fedora 22, is hplip-3.15.9-3.fc22 <http://koji.fedoraproject.org/koji/buildinfo?buildID=708914>, which very much has the same bug still (see comment 12 -- plus I've encountered it just today).

The differences between hplip-3.15.9-1 (comment 12) and hplip-3.15.9-3 (the most recent Fedora 22 build in Koji) do not address this issue; according to the RPM changelog, those changes target bug 1266903 and bug 1241548. (Which are not listed here as duplicates.)

Hence, in my opinion, this bug has not been fixed. Can you please build the fixed package for Fedora 22 as well? (For now I'll have to try building hplip-3.16.3-1 locally, on Fedora22.) Thanks.

I could rebuild the hplip-3.16.3-1.fc23 SRPM locally on Fedora 22, and the plugin installation succeeded (although the rotten keyserver timed out -- how frustrating). So please make the fix available for Fedora 22 as well. Thanks!

hplip-3.15.9-4.fc22 has been submitted as an update to Fedora 22. https://bodhi.fedoraproject.org/updates/FEDORA-2016-f0a25261f4

Highly appreciated!

hplip-3.15.9-4.fc22 has been pushed to the Fedora 22 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2016-f0a25261f4

hplip-3.15.9-4.fc22 has been pushed to the Fedora 22 stable repository. If problems still persist, please make note of it in this bug report.