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Description of problem: Nothing can be printed with an HP 3320 on FC6. Version-Release number of selected component (if applicable): The version of cups and system-config-printer released by default. How reproducible: Everytime Steps to Reproduce: 1. Open system-config-printer 2. Try to impress a test page Actual printer : Nothing comes out from the printer Expected results: Should print the test page at least Additional info : cups error log attached
Created attachment 139323 [details] cups error log
Released versions are: cups-1.2.4-9 system-config-printer-0.7.32-1 Thanks for the bug report. I need some more information in order to diagnose the problem. 1. Please show me what 'ls -l /etc/cups/' says. 2. Was this a fresh install or an upgrade? 3. I'd like to see an error_log file with full debugging turned on. To get this, become root with 'su -' and then stop cups: /sbin/service cups stop Clear out the error_log file: >/var/log/cups/error_log Edit /etc/cups/cupsd.conf and change the 'LogLevel' line to read 'LogLevel debug2'. Then restart cups: /sbin/service cups start Try submitting a test page again, and then please attach the error_log file to this bug report. Thanks.
Created attachment 139366 [details] cups error_log
1. Please show me what 'ls -l /etc/cups/' says. [mrtom@localhost ~]$ ls -l /etc/cups/ total 120 -rw------- 1 root lp 82 oct 25 10:40 classes.conf -rw------- 1 root lp 0 oct 5 17:43 classes.conf.O -rw-r--r-- 1 root lp 0 oct 5 17:43 client.conf -rw-r----- 1 root lp 2472 oct 5 17:43 cupsd.conf -rw-r----- 1 root lp 2472 oct 5 17:43 cupsd.conf.default drwxr-xr-x 2 root root 4096 oct 5 17:43 interfaces -rw-r--r-- 1 root root 4579 oct 5 17:43 mime.convs -rw-r--r-- 1 root root 6223 oct 5 17:43 mime.types -rw-r--r-- 1 root lp 239 oct 5 17:43 pdftops.conf drwxr-xr-x 2 root lp 4096 oct 25 18:18 ppd -rw------- 1 root lp 930 oct 25 18:36 printers.conf -rw------- 1 root lp 929 oct 25 18:36 printers.conf.O -rw-r--r-- 1 root root 947 oct 5 17:43 pstoraster.convs -rw-r--r-- 1 root lp 69 oct 5 17:43 snmp.conf drwx------ 2 root lp 4096 oct 5 17:43 ssl 2. Was this a fresh install or an upgrade? A fresh install 3. I'd like to see an error_log file with full debugging turned on. See attached file above.
D [25/Oct/2006:18:39:56 +0200] [Job 4] sh: hpijs: command not found Okay, the problem is that the hpijs package isn't installed. You can install it yourself, but a better fix would be for system-config-printer to do this when necessary. As a workaround, 'yum install hpijs' should make things work.
Thanks. I installed it but had no time to test it. The fact is that I chose not to install everything containing *sane* in my FC6 fresh install, as I don't have any scanner. Maybe a kind of abusive dependency ?
Ah, yes, there is an unintentional dependency there -- I've just filed bug #212531 to track that.
*** Bug 212765 has been marked as a duplicate of this bug. ***
pnm2ppa is another instance of this.
Code checked into CVS. No translations for the new messages yet.
Done for French.
OK it works well with hpijs installed thanks.
Fixed in update: system-config-printer-0.7.35-1.fc6
*** Bug 166026 has been marked as a duplicate of this bug. ***