At first I thought this was a cookie problem so I deleted all my redhat.com cookies. However, I had to login to enter a bug, login to commit the bug, and login to enter a new bug. It hasn't asked me again so far this session but it will probably happen again. I am reporting it as a new bug but there seems to be a couple of related bugs: bug #930 and bug #2351 P.S. It just asked me for my login to commit this bug.
Please try quitting Netscape completely. Then edit ~/.netscape/cookies and remove all instances of the lines that contain Bugzilla_login and Bugzilla_logincookie. The re-run Netscape, connect to Bugzilla and re-login. Please let me know if this fixes the problem for you.
I did that and I was able to CC myself to some bugs without having to enter my password. However, I can't resolve this bug -- there's no button to allow me to do this. Is that related to this or is that another bug? Or is that the way its supposed to work?
Now I can see the resolution option. However, I just had to login to report a bug. It seems very flaky. P.S. It made me enter a password to add this comment. I have a bugzilla account on another server. Could this affect it?
Having other bugzilla accounts should not effect it since the lines in your cookies file would have different server addresses as the first parameter. As long as there are not two line containing bugzilla.redhat.com FALSE /bugzilla/ FALSE 1877472623 \ Bugzilla_login rc5tv and bugzilla.redhat.com FALSE /bugzilla/ FALSE 1877472623 \ Bugzilla_logincookie <some number> then it should work. One thing to make sure is to use the full domain name bugzilla.redhat.com such as http://bugzilla.redhat.com/bugzilla when connecting because unfortunately bugzilla.redhat.com and bugzilla do not mean the same thing in your cookies file. I am working on trying to make this work some way but it may be a limitation of netscape. As for resolving bugs, only the reporter, the person that the bug is assigned to and other privileged groups internal to red hat can make changes to a bug, including resolving and reopening. You should be able to make changes to your own bug since you are the reporter.
I have not been able to replicate this on a stock red hat system running netscape 4.51 and the newer 4.72. You may want to move your whole cookies file to the side and try it again that way. I would be interested to know if that makes a difference. You may also consider upgrading to 4.72 but I am not sure that would make much difference in your case.
testing...
test 2 ...
Moving the cookie file away worked. I tried to "forget" my login, but that didn't work. However, when I re-removed my cookies file and clicked on the login link from the query page then tried to add this comment, it asked me to login again. I guess I'll try and upgrade my Netscape.
This is posted from Netscape 4.72. I don't think that it's going to work because the resolve buttons are not being displayed. I haven't re-deleted the cookies file. The entire contents of the file are: bugzilla.redhat.com FALSE /bugzilla/ FALSE 1877472733 Bugzilla_login rc5tv bugzilla.redhat.com FALSE /bugzilla/ FALSE 1877472733 Bugzilla_logincookie 99999 .netscape.com TRUE /usdl-bin TRUE 952067385 NSCP-US-DOWNLOAGHEcUji_LJ8AAAAAMUix_9wj1a2bvmyABCuZBg== .preferences.com TRUE / FALSE 1267628397 PreferencesID dSRmUZaBcDpKacNg9egJvW .netscape.com TRUE / FALSE 1293840079 UIDC 24.113.31.227:1234567890:123456
Hmmm, it worked but I can't resolve the bug because the button is not visible. I don't want to do that quite yet, I'll see if the problem shows up again.
Yeah, this bug is still open. It displays my user ID at the top of the screen but it says that I haven't logged in when I try and go to the query page. I also can't seen a resolve button at the bottom of this page even though I created this bug. P.S. It asked me for a password to enter this comment.
OK, now I can see the resolve button. Do I have a really short expiry time on my cookie?
OK, seems to be working now.
This is happening again. Maybe its a problem with expiring cookies? This is the entries for my Red Hat bugzilla cookies: bugzilla.redhat.com FALSE /bugzilla/ FALSE 1877472830 Bugzilla_login rc5tv bugzilla.redhat.com FALSE /bugzilla/ FALSE 1877472830 Bugzilla_logincookie 99999 . I don't know how to read all these fields. Specifically, I don't know what the 2nd, 4th, and fifth field are for. I think that the fifth field might be a time-stamp but I don't know how to convert it to human-readable form. Right now, my email address is displayed at the top under "Login:". I suspect that it will ask me to login to submit this job. If there's no message below, my suspicion was was wrong and it accepted this comment. Nope, my suspicion was right. It asked me to login. Why is it displaying my e-mail address if it thinks I am not logged in?
Since I logged the last comment, I've been correctly logged in. I did a query in between reporting that comment and this one. This is driving me crazy!
Since I logged the last comment, I've been correctly logged in. I did a query and added myself to the CC list to various bugs in between reporting that comment and this one. This is driving me crazy!
*** Bug 9703 has been marked as a duplicate of this bug. ***
*** Bug 10504 has been marked as a duplicate of this bug. ***
*** Bug 10856 has been marked as a duplicate of this bug. ***
*** Bug 11249 has been marked as a duplicate of this bug. ***
I haven't seen this in a while. Marking WORKSFORME.
(In reply to Stephen Rasku from comment #21) > I haven't seen this in a while. Marking WORKSFORME. This still seems to exist in the 5.0.x branch. The resolution for me was to only use / (forward slash) in the "Cookiepath" located in the "Required Settings". I placed it originally as the example note in that Description line "/bugzilla/" and this would cause you to keep logging in to every "Admin" link and whenever you clicked the save button. I will continue to test this.