Bug 523634

Summary: Users, subscribed on ticket, closed as duplicate, won't automatically re-subscribed
Product: [Community] Bugzilla Reporter: Peter Lemenkov <lemenkov>
Component: Creating/Changing BugsAssignee: Simon Green <sgreen>
Status: CLOSED UPSTREAM QA Contact:
Severity: medium Docs Contact:
Priority: low    
Version: 3.6CC: ebaak, kbaker, nsoranzo, opensource, pahan, robatino, sanjay.ankur, sgreen
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2012-06-20 00:50:36 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Peter Lemenkov 2009-09-16 09:19:21 UTC
In bugzilla.redhat.com, when someone closes ticket as duplicate, users, subscribed to this ticket, aren't re-subscribed to another one ticket automatically.

Here is one of the latest examples:

This ticket was closed as duplicate:
https://bugzilla.redhat.com/show_bug.cgi?id=521597

But I was need to re-subscribe myself manually to that one:
https://bugzilla.redhat.com/show_bug.cgi?id=521703


Here is another pair (actually, there are lots of such examples):

https://bugzilla.redhat.com/show_bug.cgi?id=496051 (closed as duplicate)
https://bugzilla.redhat.com/show_bug.cgi?id=494737 (original ticket, and no one subscriber from previous ticket was subscribed to it automatically).

Comment 1 Peter Lemenkov 2009-09-25 04:45:15 UTC
Here it is, again!

These tickets were just closed as duplicates:

https://bugzilla.redhat.com/show_bug.cgi?id=522963
https://bugzilla.redhat.com/show_bug.cgi?id=522876

but nobody, except original reporters of closed tickets, were subscribed to that ticket!

https://bugzilla.redhat.com/show_bug.cgi?id=521703

Comment 2 Noura El hawary 2009-09-28 11:26:25 UTC
Hi Peter,

We can consider this as a feature request, it has been discussed upstream in the following bug:
https://bugzilla.mozilla.org/show_bug.cgi?id=108983

Noura

Comment 3 Ankur Sinha (FranciscoD) 2010-11-08 17:12:57 UTC
Description of problem:
https://bugzilla.redhat.com/show_bug.cgi?id=623742 was marked a dupe of
https://bugzilla.redhat.com/show_bug.cgi?id=624297

Therefore, the 48 CCs of #623742 should have been added to #624297 (which only
has 22 CCs at the moment).


Version-Release number of selected component (if applicable):
Bugzilla 3.63+

As per my understanding this is supposed to happen. Not sure why it didn't
happen here. A lot of activity happened on both bugs, and looks like they were
both marked dups of each other at times and reopened. Keeping that in mind, CC
updating should still work.

Comment 4 Ankur Sinha (FranciscoD) 2010-11-08 17:14:17 UTC
*** Bug 650779 has been marked as a duplicate of this bug. ***

Comment 5 David Lawrence 2010-11-23 20:43:57 UTC
Reason we didn't do it already is because we wanted to see what the outcome upstream was related to the correctness of adding users to another bug that they may or may not want to be added. Seems like you said that it has stalled out 
and never came to a decision.

We could look at doing this as an opt-in style feature where people can
set their user preferences to allow it to happen automatically if they
want. Technically it is not difficult it is just we want to make sure it
doesn't upset anyone.

Comment 6 Simon Green 2012-06-20 00:50:36 UTC
We will inherit this change is upstream do it.

As it stands users on the CC: list will receive a notification when a bug is marked as CLOSED/DUPLICATE and may which to manually subscribe to the other bug.

  -- simon